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The FloHawks logo embodies strength and reliability in Washington State's King and Pierce County. A fierce hawk, rendered in bold red, white, and blue, symbolizes the company's swift and precise plumbing services. The bird's piercing gaze and outstretched wings convey a sense of vigilance and readiness to tackle any plumbing challenge. The patriotic color scheme not only represents the company's American roots but also evokes trust and professionalism. The logo's clean lines and modern design reflect FloHawks' commitment to cutting-edge plumbing solutions. This powerful visual identity serves as a beacon for homeowners and businesses seeking dependable plumbing expertise in the Pacific Northwest, promising prompt and efficient service with the precision of a hawk's flight.

1-800-FLOHAWK

SERVING THE PNW & SURROUNDING AREAS - 24/7 Emergency Service
Tankless hot water heater connected to a recirculation system and storage tank

RELIABLE REPAIR & INSTALLATION

For many, a water heater is at the top of the list amongst all of the modern conveniences we appreciate in our home. There’s nothing like a nice, hot shower at the end of a busy day to relax and unwind. 

Whether you’re moving into a new home or it’s time to replace your existing water heater, you should choose a licensed and insured professional to install or repair your water heater system. A poorly-installed water heater can cause plumbing problems in your home and is a safety hazard.

HOW DO WATER HEATERS WORK?

Water Heaters are relatively simple systems that use gas, propane, or electricity to heat water on demand that then flows through a faucet or fixture.

There are several types of water heaters. The most common is storage water heaters. Usually located in a closet near your washing machine, this water heater is a cylindrical tank with pipes protruding from the top. These water heaters store water, heating it with gas, propane, or electricity.

Tankless heaters have improved water heating technology and are now becoming more popular. Instead of warming the water in a tank, tankless heaters instead heat the water as it flows through the unit on its way to a faucet or fixture. This results in hotter water that is available more quickly.

REASONS FOR WATER HEATER REPAIR

Although your water heater does most of its work when someone in your home takes a bath or shower, it’s also used when you need hot water to clean dishes or wash clothes. Because we depend on water heaters daily, it’s important to ensure proper maintenance of your water heater. Repairing water heaters is a complicated and potentially dangerous process—you should never attempt to do it yourself.

You can, however, troubleshoot your water heater and inform a professional if your water heater exhibits one of these behaviors:

  • Low pressure through hot water valves
  • Hot water runs out quickly/heating is slow
  • Water is extremely hot regardless of valve setting
  • Puddles of water found near water heater
  • No hot water throughout home
  • Discolored or odorous water

 

Water heaters are one of the few appliances found within a home that should only be serviced by a licensed and insured professional. Many water heater components can severely injure someone who isn’t adequately equipped or trained. Correctly diagnosing a water heater involves using several testing tools, and a careless move can expose a technician to scalding water or over 200 volts of electricity.

When it comes time to repair or install your water heater, call FloHawks. Our licensed and insured professionals can handle any water heater job, from a minor repair to a complete installation of a brand-new tankless heater.

Our FloHawks technicians are available 24/7, 365 days a year, including nights, weekends, and holidays and for emergencies to help you with your water heater or any other household plumbing or septic issue you may have.

The image conveys the availability of 24-hour emergency service, featuring bold text or icons that highlight round-the-clock assistance. It likely includes elements such as a clock or emergency symbol to emphasize the urgency and reliability of the service. This image is particularly relevant to residents of Washington State, especially those in King and Pierce County, who may require immediate, expert help with their tankless water heaters at any time. The visual message underscores the company's commitment to being there for its customers whenever they need it most, providing prompt, professional service to address any issues. Whether it’s late at night or during the day, this 24-hour emergency service ensures peace of mind, knowing that help is always just a phone call away.

CONTACT US

    OUR SERVICES

    The image features a custom icon representing residential services, likely incorporating elements such as a house, tools, or a faucet to signify home-related services like plumbing, septic, or water heating. The icon is designed to be simple and easily identifiable, helping users quickly locate information about services tailored to homeowners. This image is particularly relevant for residents of Washington State, especially in King and Pierce County, who are looking for reliable, expert services to maintain and improve their homes. The visual underscores the company’s commitment to providing high-quality residential services, from routine maintenance to emergency repairs. It emphasizes the company’s dedication to ensuring homeowners receive professional, dependable care for their plumbing, septic, and tankless water heater needs, contributing to the comfort and safety of their homes.
    Residential Services
    The image features a custom icon representing drain cleaning services, likely incorporating elements such as a drain pipe, water flow, or a cleaning tool to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, guiding users to information about professional drain cleaning. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who may encounter clogged or slow drains and require expert assistance. The visual highlights the company’s expertise in efficiently clearing and maintaining drain systems, preventing blockages and ensuring smooth water flow. It emphasizes the company’s commitment to providing thorough, high-quality service, helping customers avoid the inconvenience and potential damage associated with clogged drains, and ensuring the long-term functionality of their plumbing systems.
    Drain Cleaning
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    Water Heaters
    The image features a custom icon representing industrial plumbing services, likely incorporating elements such as pipes, wrenches, or factory symbols to convey the specialized nature of these services. The icon is designed to be straightforward and easily recognizable, indicating a focus on heavy-duty plumbing solutions tailored to industrial settings. This image is particularly relevant for industrial facilities in Washington State, especially in King and Pierce County, that require expert plumbing services for large-scale operations. The visual underscores the company’s expertise in managing complex industrial plumbing systems, emphasizing their capability to handle the demands of industrial environments. It highlights the company’s commitment to providing reliable, high-quality service, ensuring that industrial clients receive the specialized support they need to maintain efficient and effective plumbing systems.
    Industrial Plumbing
    The image features a custom icon representing commercial services, likely incorporating elements such as buildings, tools, or machinery to signify the scope of professional services offered to businesses. The icon is designed to be clean and recognizable, making it easy for users to identify the commercial services section of the page. This image is particularly relevant for businesses in Washington State, especially in King and Pierce County, seeking specialized plumbing, septic, or tankless water heater services. The visual highlights the company’s expertise in handling large-scale and complex commercial projects, emphasizing their capability to meet the unique needs of commercial clients. It reinforces the company’s commitment to providing reliable, high-quality service to businesses in the region, ensuring efficient and professional solutions tailored to commercial environments.
    Commercial Services
    The image features a custom icon representing septic services, likely incorporating elements such as a septic tank, water droplet, or drainage pipe to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, making it simple for users to identify the septic services section of the page. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who need reliable septic system maintenance, repair, or installation. The visual highlights the company’s expertise in handling all aspects of septic systems, from routine inspections to emergency repairs. It emphasizes the company’s commitment to providing thorough, high-quality service, ensuring that customers’ septic systems operate efficiently and effectively, preventing costly issues and ensuring long-term reliability.
    Septic Services

    Isaiah Taylor

    Service Advisor

    Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

    Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

    At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

    Kevin Elbert

    Service Advisor

    Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

    Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

    In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

    Stephen Redford

    Service Advisor

    Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

    Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

    Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

    Janie “J” Kirkland

    Service Advisor Assistant

    Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

    J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

    Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

    Carl Evanson

    Service Advisor

    A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

    Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

    When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

    Luke Schneider

    Service Advisor Assistant

    Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

    Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

    When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

    Crystal Lyons

    Service Advisor Assistant

    Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

    Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

    Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.