Frequently Asked Questions

When it needs it. In other words, when the sludge and scum levels reach 30% of the tank’s capacity. Regular inspections can help to determine when pumping is needed. 3 to 5 years is typically recommended for a family of four.

Be careful what you put into your septic tank (See Care and Feeding of your Septic Tank). You may also contact us regarding your specific system.

The liquid level in the pump chamber is either too high or too low, or an electrical problem exists in your system. You might try checking the circuit breakers.

Physical access to the line for cleaning.

Plastic or concrete extensions to bring tank lids to ground level.

The large garbage can (18-28″ diameter) size lids to the septic tank and to the pump chamber.

It could be anywhere around your house. Contact us with questions regarding your specific site.

A high-pressure water jetter is used to clean drain lines and drain field laterals.

We clean the blockage in the line with a cable or jetter.

Probing the ground with a bar or using an electronic locating device.

A drawing of the septic system as it relates to your property.

This is a video camera put into the pipe to inspect the problem so we can look at it on a television monitor/video tape.

It is not recommended. Tree roots tend to want to find water and could eventually invade the lateral lines or other components of your system.

We are licensed Installers and Maintainers. We do not design but are able to help you locate a designer in our area of service to work with you on your project.