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The FloHawks logo embodies strength and reliability in Washington State's King and Pierce County. A fierce hawk, rendered in bold red, white, and blue, symbolizes the company's swift and precise plumbing services. The bird's piercing gaze and outstretched wings convey a sense of vigilance and readiness to tackle any plumbing challenge. The patriotic color scheme not only represents the company's American roots but also evokes trust and professionalism. The logo's clean lines and modern design reflect FloHawks' commitment to cutting-edge plumbing solutions. This powerful visual identity serves as a beacon for homeowners and businesses seeking dependable plumbing expertise in the Pacific Northwest, promising prompt and efficient service with the precision of a hawk's flight.

1-800-FLOHAWK

SERVING THE PNW & SURROUNDING AREAS - 24/7 Emergency Service

Residential Operations and Maintenance

Residential Operations and Maintenance

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Septic System Specialists

Minimum standards have been developed to reduce the risk of contaminating drinking, ground, and surface waters, as well as reduce the risk of public exposure to untreated sewage.

Flohawks can help you correctly inspect your home septic system to keep your investment working properly. O&M programs ensure that newly installed on-site sewage systems are properly designed, sited, and constructed.

Flohawks’s certified operation and maintenance technicians and specialists are able to verify that your system is operating within its design parameters and meeting the requirements of the local jurisdictions. They can also complete the necessary paperwork required by your county.

What Flohawks does during an O&M inspection

  • Determine sludge, scum and liquid levels in each of the compartments of all tanks in the system.
  • Check operation and dosing of any pumps in the system.
  • Inspect drain field area.
  • Ensure that all components are in good working condition.

About the O&M Program

The Onsite Operation & Maintenance (O&M) program is a State of Washington-mandated program to ensure that septic systems are being used and maintained in a way that is safe for public health. Washington state regulations require that homeowners inspect and maintain their septic system to ensure it is functioning properly.

Counties have different requirements

Graphic map depicting residential operations and maintenance of plumbing across Washington State. The map features an overlay of major cities and suburban areas, including Seattle, Spokane, and Vancouver, marked with icons representing plumbing maintenance services. Arrows and lines illustrate service routes connecting these locations, emphasizing the statewide reach of plumbing repair and upkeep. Icons vary to denote different services such as pipe repair, water heater maintenance, and drain cleaning, strategically placed to indicate service availability throughout urban and rural areas. Labels identify key geographic features and landmarks, enhancing the map's navigational clarity. The color scheme distinguishes between urban centers and rural expanses, with shades of blue representing water-related services and green for environmental considerations. This graphic underscores the essential role of plumbing maintenance in ensuring residential infrastructure reliability and environmental sustainability across Washington State

Flohawks is licensed for O&M and septic pumping in nine (9) western Washington counties. Our friendly, knowledgeable technicians are trained to inspect and complete all of the required paperwork. They also have the expertise to diagnose and repair any deficiencies found during the inspection.

We are listed as a preferred provider in five (5) counties in the state of Washington:

  • S. King County
  • Kitsap County
  • Mason County
  • Pierce County
  • Thurston County


We maintain a variety of ATUs including:

Fast, Multiflo, Nibbler, Nibbler Jr., Nibbler Light, Norweco, Whitewater, and all other non-proprietary devices.

For most residential work we can provide you with a quote when you place your order. We also have set prices on many septic accessories like risers and lid installations baffles.

Call us anytime or use our convenient Schedule Your Service tool, which allows you to set an appointment that fits your schedule.

The image conveys the availability of 24-hour emergency service, featuring bold text or icons that highlight round-the-clock assistance. It likely includes elements such as a clock or emergency symbol to emphasize the urgency and reliability of the service. This image is particularly relevant to residents of Washington State, especially those in King and Pierce County, who may require immediate, expert help with their tankless water heaters at any time. The visual message underscores the company's commitment to being there for its customers whenever they need it most, providing prompt, professional service to address any issues. Whether it’s late at night or during the day, this 24-hour emergency service ensures peace of mind, knowing that help is always just a phone call away.

CONTACT US

    OUR SERVICES

    The image features a custom icon representing residential services, likely incorporating elements such as a house, tools, or a faucet to signify home-related services like plumbing, septic, or water heating. The icon is designed to be simple and easily identifiable, helping users quickly locate information about services tailored to homeowners. This image is particularly relevant for residents of Washington State, especially in King and Pierce County, who are looking for reliable, expert services to maintain and improve their homes. The visual underscores the company’s commitment to providing high-quality residential services, from routine maintenance to emergency repairs. It emphasizes the company’s dedication to ensuring homeowners receive professional, dependable care for their plumbing, septic, and tankless water heater needs, contributing to the comfort and safety of their homes.
    Residential Services
    The image features a custom icon representing drain cleaning services, likely incorporating elements such as a drain pipe, water flow, or a cleaning tool to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, guiding users to information about professional drain cleaning. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who may encounter clogged or slow drains and require expert assistance. The visual highlights the company’s expertise in efficiently clearing and maintaining drain systems, preventing blockages and ensuring smooth water flow. It emphasizes the company’s commitment to providing thorough, high-quality service, helping customers avoid the inconvenience and potential damage associated with clogged drains, and ensuring the long-term functionality of their plumbing systems.
    Drain Cleaning
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    Water Heaters
    The image features a custom icon representing industrial plumbing services, likely incorporating elements such as pipes, wrenches, or factory symbols to convey the specialized nature of these services. The icon is designed to be straightforward and easily recognizable, indicating a focus on heavy-duty plumbing solutions tailored to industrial settings. This image is particularly relevant for industrial facilities in Washington State, especially in King and Pierce County, that require expert plumbing services for large-scale operations. The visual underscores the company’s expertise in managing complex industrial plumbing systems, emphasizing their capability to handle the demands of industrial environments. It highlights the company’s commitment to providing reliable, high-quality service, ensuring that industrial clients receive the specialized support they need to maintain efficient and effective plumbing systems.
    Industrial Plumbing
    The image features a custom icon representing commercial services, likely incorporating elements such as buildings, tools, or machinery to signify the scope of professional services offered to businesses. The icon is designed to be clean and recognizable, making it easy for users to identify the commercial services section of the page. This image is particularly relevant for businesses in Washington State, especially in King and Pierce County, seeking specialized plumbing, septic, or tankless water heater services. The visual highlights the company’s expertise in handling large-scale and complex commercial projects, emphasizing their capability to meet the unique needs of commercial clients. It reinforces the company’s commitment to providing reliable, high-quality service to businesses in the region, ensuring efficient and professional solutions tailored to commercial environments.
    Commercial Services
    The image features a custom icon representing septic services, likely incorporating elements such as a septic tank, water droplet, or drainage pipe to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, making it simple for users to identify the septic services section of the page. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who need reliable septic system maintenance, repair, or installation. The visual highlights the company’s expertise in handling all aspects of septic systems, from routine inspections to emergency repairs. It emphasizes the company’s commitment to providing thorough, high-quality service, ensuring that customers’ septic systems operate efficiently and effectively, preventing costly issues and ensuring long-term reliability.
    Septic Services

    Isaiah Taylor

    Service Advisor

    Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

    Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

    At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

    Kevin Elbert

    Service Advisor

    Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

    Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

    In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

    Stephen Redford

    Service Advisor

    Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

    Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

    Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

    Janie “J” Kirkland

    Service Advisor Assistant

    Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

    J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

    Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

    Carl Evanson

    Service Advisor

    A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

    Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

    When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

    Luke Schneider

    Service Advisor Assistant

    Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

    Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

    When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

    Crystal Lyons

    Service Advisor Assistant

    Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

    Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

    Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.