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Why is There Dirty Water Coming Up in My Bathtub?

Dirty Water Coming Up in BathtubAs a homeowner, dirty water coming up through your shower drain and into your bathtub is never a good sign – especially if it reeks of raw sewage. Most commonly, when something like this happens, it’s a sign of a larger issue such as a drain clog. A sewer drain clog is a serious issue as it could cause sewage backup to come out of your drain.

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What Is “Dirty Water”?

Dirty water refers to any water that has been previously used and not treated. There are different types of dirty water, including blackwater, brownwater and greywater. Your toilet, sink, and bathtub drain all feed into the sewer line, and if that water is coming back up the drains, you could experience some serious sanitation issues. Failing to address these problems immediately could lead to severe damage.

When dirty water comes up in your bathtub, it is usually considered a sewer line problem. The sewer line connects to your toilet, sink, bathtub, and shower and runs outside to your septic tank or the city’s sewer system. A sewer line clog can be caused by tree roots, flushed items, or grease buildup. First, it’s important to know that no amount of plunging will dislodge the clog in a sewer line. Plungers are for clogs in the toilet itself, not the sewer line. In the case of tree roots, the roots should be cut out of the pipe and the pipe would need to be repaired. If you suspect you have a clogged sewer line, it’s important to call a professional plumber as soon as possible.

Fixing A Clogged Drain
  • Video Inspection
  • Through today’s technology, skilled plumbing professionals like FloHawks can perform a video inspection of your plumbing system to locate and determine the condition of deteriorating and corroded pipes. After we have assessed the issue with our plumbing cameras, we can easily determine how to clear the line.

  • Hydro Jetting
  • Hydro jetting is an effective solution to stubborn clogs. Slow drains are common first signs that your pipes have accumulated buildup. While many homeowners turn to do-it-yourself products to unclog drains, it’s important to understand that sometimes these chemicals can cause more harm than good and can also damage your septic tank system. Hydro jetting is an environmentally preferred way to clear your lines without the use of harsh chemicals. Before resorting to a major plumbing procedure like pipe replacement, having a hydro jet clean problem pipes can save you a lot of time and money.

  • Drain Cleaning Snake
  • A drain snake is a long flexible metal cable with a spiral of metal at the end and is fairly low-tech. This tool is sent down into the drain and breaks up any blockages that may be in the pipe. A drain snake is perfect for small clogs or for instances when objects like toys or other items are dropped into the drain.

  • Main Line Replacement
  • In some more extreme cases, the clog is caused by root infiltration in the mainline. This happens when tree roots and/or debris make their way into the line that leads to the septic tank or sewer through cracks. Our trained technicians can dig out the affected mainline and replace it with a new one and then bury it once again.

Your family’s health and safety are our top priority, so we’re here for any emergency plumbing situations that may arise. Call us today at (800) 356-4295 or use our online scheduler here.

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.