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Sierra is Two Years Old!

Can You Believe Our Little Girl Is Two?

It just seems like yesterday we were holding a contest to figure our what to name our little bird. Well, Sierra is turning two today, and she has become an important part of the FloHawk Family.

She spends her time now hanging out with her other bird friends and doing appearances at FloHawks trade shows, fairs, and educational events. But her favorite activity is being anywhere where there are kids. And let us tell you – she loves showing off for kids. If you are interested in having Sierra come to your event, please call our Marketing Department, and we will set something up.

So, Who Is Sierra?

Sierra also likes giving out inspirational messages to help get you through the day. Follow her on FloHawks’ Facebook page to see what her next “Thought of the Day” will be.

Sierra is a Lanner Falcon who has been a part of the FloHawks family since her birth on May 11, 2015. Sierra was born in captivity and adopted by FloHawks Vice President JR Inman. Shortly after Sierra hatched, we held a contest on social media to come up with a fitting name for our new falcon. The name Sierra was chosen from the wide array of names suggested.

What Is A Lanner Falcon?

One of the oldest species of heirofalcons, and members of the Raptor family, Lanners have been used in falconry for more than a thousand years. They are especially prized for their ability to capture other birds such as pigeons and grouse. Lanner Falcons are fast, agile flyers, and not afraid to follow prey into the underbrush. Lanners use a horizontal hunting style, coming at their prey low, flat, and fast.

Unlike other types of birds, falcons do not build their own nests. Instead, they will take up residence in the abandoned nest of a bird of a large size such as raven or vulture. Lanner Falcons are native to Africa and Southeast Europe and like open and arid terrain, especially rocky cliffs.

Why Do We Have Sierra?

Although Falcons (or Hawks for that matter) are in no way related to plumbing or septic service, Sierra does resemble the FloHawks logo. We at FloHawks are committed to the environment and love the outdoors and wildlife so she fits well within our family. She also loves coming to trade shows and events and likes to sit on her perch and pose for photos.

Where Is Sierra Going To Be Next?

Sierra makes appearances at events several times a year, and you will be able to see here this year at the Pierce County Fair in August.

Be sure to follow FloHawks on Facebook to see where Sierra will be at next!

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.