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Common Types of Floor Drain Problems

Common Types of Floor Drain ProblemsTypically, unnoticed, most people don’t spend a lot of time thinking about their floor drains. But floor drains can be a lifesaver if your house floods from a pipe that bursts – a basement floor drain quickly gives the water a way out before it can cause further damage or promote mold growth. But as anyone who has ever had an over-flooded floor drain can tell you, your floor drain can cause problems as well. It’s important to recognize and address any issues quickly so you can prevent serious damage from happening to your home.

The floor drain is a direct route to the drainage pipes and sometimes the sewer. They are typically found around water heaters, basements, laundry rooms, and bathrooms. When you look at an installed floor drain, all that you typically see is the grill on top; the rest of the drain is buried in the basement floor so it’s easy to forget how important they are.

Ongoing drainage problems may be a sign that something more serious is happening underground. Don’t ignore the warning signs that there may be a pipe block – watch for the following:

  • A slow-running sink or shower drain
  • Foul-smelling odors from drains and sinks
  • Gurgling sounds after the toilet has been flushed
  • Frequent overflows of the floor drain itself

These warning signs may seem minor at first but a quick treatment may not necessarily rectify the underlying cause.

There can be any number of reasons why the floor drain or any other drain in your house stops flowing properly. Back-ups typically happen when there is a blockage somewhere along the piping. Since dirt and debris typically clog these drains, regular inspections can ensure that your drain is clear.

The most troublesome blockages occur when a sewer pipe breaks and fills up with dirt, requiring an extensive repair. Tree roots are notorious for causing an enormous amount of damage and are incredibly common. Poor installation and age are other common causes of broken pipes. Although cracks underground can go undetected for years, eventually water won’t be able to flow freely, the drain will be blocked, and water will back-up.

Another common yet easily avoidable type of floor drain problem is when homeowners take shortcuts in completing household repairs. Inexperienced plumbing installations and poor workmanship can leave your home with misaligned pipes or pipes that are repaired with the wrong material. These can be both costly and dangerous, leaving you with bigger headaches down the road. FloHawks is here to take care of you and takes pride in having our licensed professionals do it right the first time.

Prevent Future ClogsIf the drain cannot be cleaned out or if there are broken pipes beneath your floor, the entire floor drain may need to be replaced. This is an expensive repair, as it involves breaking up the concrete in the basement floor, replacing the drain, then pouring new concrete.

To prevent future clogs be careful what you put down the drain – some things to avoid:

  • Hair
  • Food particles
  • Heavy grease
  • Fats, oil or thick liquids

If there’s any question about whether or not something might clog your drain, throw it in the trash instead!

Let the professionally trained and experienced professionals at FloHawks help you with your floor drain. Contact us online or call us today at 1-800-356-4295.

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.