SERVING THE PNW & SURROUNDING AREAS - 24/7 Emergency Service

The image shows a worker in uniform proudly displaying his work, possibly showcasing a completed task or a tool used in the job. His confident and satisfied expression reflects the pride he takes in his work, emphasizing professionalism and dedication. The setting suggests that the worker is involved in providing a service related to plumbing, septic systems, or water heaters. This image is especially relevant for homeowners and businesses in Washington State, particularly in King and Pierce County, who value skilled and dependable service providers. The visual underscores the company’s commitment to delivering high-quality work and highlights the worker’s expertise and attention to detail. It conveys a message of trust and reliability, reassuring customers that they are choosing a company that values excellent service and customer satisfaction.
The image features the Helping Home logo, designed to represent the company’s commitment to providing essential home services. The logo is clean and professional, incorporating elements that symbolize reliability and expertise, such as a house icon or tools. This visual reinforces the company’s identity and dedication to quality service. The image is especially relevant for residents of Washington State, particularly in King and Pierce County, who are seeking trusted services for their home needs. The logo signifies the company’s focus on delivering dependable, high-quality solutions for plumbing, septic systems, and water heaters. It emphasizes the company’s strong presence in the community and its commitment to serving local homeowners and businesses with integrity and professionalism.

Helping Home Giveaway

At Flohawks Plumbing & Septic, we believe that a home is much more than just a house. It is the heart and soul of a family. As a company deeply committed to serving our community, we are thrilled to announce a collaboration with two other esteemed businesses in Federal Way to bring you a unique opportunity to make a difference in the lives of deserving homeowners.

Welcome to the Federal Way Helping Homes Giveaway  with Flohawks and Grocery Outlet! 

Do you know a homeowner in Federal Way who selflessly contributes to their community and puts others’ needs before their own, or someone who simply spreads joy and positivity? Perhaps a family that has been through difficult times? Do you think YOU have a heartwarming story to tell? Feel free to nominate yourself, too!

Plumbing or septic service inspection + any service of up to $1000 from FloHawks
$300 gift card from Grocery Outlet Federal Way
Plus, we’re throwing in a $100 Home Depot gift card!

Nominate a homeowner today!

Nominating is simple! Fill out the nomination form below letting us know why you think this homeowner should be considered for this special home improvement package. Let’s come together as a community and make a lasting difference in someone’s life!

Deadline to Nominate: November 3rd, 2023
Winner Announced: November 6th, 2023
The image conveys the availability of 24-hour emergency service, featuring bold text or icons that highlight round-the-clock assistance. It likely includes elements such as a clock or emergency symbol to emphasize the urgency and reliability of the service. This image is particularly relevant to residents of Washington State, especially those in King and Pierce County, who may require immediate, expert help with their tankless water heaters at any time. The visual message underscores the company's commitment to being there for its customers whenever they need it most, providing prompt, professional service to address any issues. Whether it’s late at night or during the day, this 24-hour emergency service ensures peace of mind, knowing that help is always just a phone call away.

CONTACT US

    OUR SERVICES

    Isaiah Taylor

    Service Advisor

    Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

    Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

    At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

    Kevin Elbert

    Service Advisor

    Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

    Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

    In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

    Stephen Redford

    Service Advisor

    Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

    Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

    Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

    Janie “J” Kirkland

    Service Advisor Assistant

    Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

    J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

    Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

    Carl Evanson

    Service Advisor

    A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

    Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

    When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

    Luke Schneider

    Service Advisor Assistant

    Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

    Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

    When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

    Crystal Lyons

    Service Advisor Assistant

    Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

    Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

    Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.