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The FloHawks logo embodies strength and reliability in Washington State's King and Pierce County. A fierce hawk, rendered in bold red, white, and blue, symbolizes the company's swift and precise plumbing services. The bird's piercing gaze and outstretched wings convey a sense of vigilance and readiness to tackle any plumbing challenge. The patriotic color scheme not only represents the company's American roots but also evokes trust and professionalism. The logo's clean lines and modern design reflect FloHawks' commitment to cutting-edge plumbing solutions. This powerful visual identity serves as a beacon for homeowners and businesses seeking dependable plumbing expertise in the Pacific Northwest, promising prompt and efficient service with the precision of a hawk's flight.

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How to Prepare for a Plumbing Emergency During the Winter

Chilly winter weather has arrived in Gig Harbor, WA. While you may have prepared your home’s heating system, sealed gaps around the door and windows, and taken other winterizing measures, you may have forgotten about your plumbing system. Winter is the most common time of the year for plumbing emergencies due to the frigid temperatures. Use these tips to prepare for emergency plumbing for the winter season.

Clear Belongings Out of the Way

If you have a frozen pipe or a pipe that burst, try to clear your belongings out of the way. The plumber will need space to access the pipe and find the location of the problem. Maintain at least a three-foot clearance around the pipe or suspected area of damage.

Contact Your Insurance Company

If you’ve already experienced water damage in your home due to a wintertime plumbing disaster, call your insurance company as soon as possible. Most homeowner’s insurance policies have coverage for frozen and burst pipes. The company may reimburse you, or they may directly pay the plumber for the repairs. Be sure you know the terms of the policy and the price of your deductible.

Prevent a Recurrence

As you’re dealing with the aftermath of emergency plumbing issues during the wintertime, start taking action to prevent a recurrence. Ask the plumber what could have been done to avoid this problem. For example, if a pipe along the perimeter of your home froze and burst, the plumber might recommend insulation for the pipe. The plumber might also recommend that you open one or more water fixtures overnight during frigid weather.

Not in need of plumbing repairs today? We also offer plumbing maintenance, installation, and replacement. Our septic, gas pipe, garbage disposal, and water softener services are designed with your comfort and safety in mind. If you’re a business owner in the Gig Harbor area, you can also count on us for trustworthy commercial plumbing services. To learn more about how to prepare for a plumbing emergency during the winter season, reach out to us at [company_name] today.

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The image features a custom icon representing residential services, likely incorporating elements such as a house, tools, or a faucet to signify home-related services like plumbing, septic, or water heating. The icon is designed to be simple and easily identifiable, helping users quickly locate information about services tailored to homeowners. This image is particularly relevant for residents of Washington State, especially in King and Pierce County, who are looking for reliable, expert services to maintain and improve their homes. The visual underscores the company’s commitment to providing high-quality residential services, from routine maintenance to emergency repairs. It emphasizes the company’s dedication to ensuring homeowners receive professional, dependable care for their plumbing, septic, and tankless water heater needs, contributing to the comfort and safety of their homes.
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Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.