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Winterizing Your Home “Prep your Plumbing” and Avoid the Freeze

Prepare Your Plumbing
The cold winter months can bring a lot of headaches for homeowners. The low temperatures can cause pipes to freeze if specific precautions are not taken. Unlike other liquids, water expands when it is frozen. If water fills a pipe and it freezes, the frozen water often causes the pipe to literally burst. Broken pipes can result in extensive water damage that can ruin flooring, walls, and ceilings. The damage can be incredibly expensive to repair and worse yet can leave homeowners without access to water for days in the dead of winter. Even though you can never anticipate how severe winter might be, there are some steps you can take now to avoid problems later.

Get to Know Your Plumbing. Make sure you know where your home’s main water shut off valve and make sure that it is easily accessible to you. Know where the valves are located and the direction they need to be turned to stop the flow. This could save you thousands of dollars in water bills and damage to your home. If your pipes do freeze, time is of the essence. Also, if you’ll be gone for any length of time during the winter, always turn off the water to your home.

Insulate, Insulate, Insulate. Prevent your pipes from freezing by making sure your home has adequate insulation. This includes insulating your exterior walls, crawl space, basement, and attic. Don’t forget to insulate the pipes themselves (both hot and cold water), particularly any pipes or faucets in unheated areas like the garage or attic. Exposed pipes can be insulated with pipe wrap, heat tape, or foam jackets. Although you can install these products on your own, be sure to follow the manufacturer’s instructions carefully. If you are unsure or want to leave it to the professionals, the trained experts at FloHawks can ensure this essential function is completed correctly.

Shut Off the Water to Outside Spigots. To keep outdoor plumbing fixtures from freezing, disconnect and drain any outdoor hoses. Then, shut off the water to your outdoor faucets, drain the supply lines, and insulate the hose bibs. If left connected during freezing temperatures, water in hoses will freeze and expand causing connecting faucets and pipes to freeze and break.

Cover Air Vents. Be sure to close or cover the air vents located in the foundation wall of your home. This will help prevent the pipes in the crawl spaces from being exposed to freezing air.

Seal Up Any Holes in the Exterior Walls of Your Home. Even small holes where cable wires or phone lines enter your home can be an entry point for freezing air. Close them up with caulk or foam insulation. Use weather stripping to seal any cracks around your doors. Remember, if you’re chilly in the house, the pipes are feeling that chill as well. When the outdoor temperature is below freezing, you can also leave the cupboard doors in the kitchen and bathroom open to allow pipes to get more heat.

Maintain Your Hot Water Heater. Your water heater works extra hard during the long winter months. We recommend draining and maintaining your water heater annually. Call your professionals at FloHawks to drain corrosion-causing sediment from the tank that can also reduce energy efficiency.

Don’t Wait for an Emergency. The pipe winterization professionals at FloHawks can evaluate problem areas in your piping system and protect potential weak spots. Call us today to ensure your peace of mind knowing that your plumbing system will avoid the freeze this Washington winter.

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.