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What to Expect When Your Septic Tank Gets Cleaned

What to Expect When Your Septic Tank Gets CleanedThe average home with two baths and three occupants will produce 250 to 300 gallons of wastewater per day! That is a lot of flow for your on-site septic system to handle. Pumping your septic tank is the most important aspect of maintaining your septic system. A neglected system can quickly become a neighborhood health hazard and an expensive problem. Just how you would regularly service your car and get the oil changed every few thousand miles, you should regularly clean your septic tank after a few thousand flushes. If not, your septic tank, just like your car, may fail sooner without regular maintenance.

Q: Why Should I Have My Septic Tank Cleaned?

A: Proper care of your septic tank extends the life of your on-site sewage system and saves you money on costly repairs or replacements. It also protects your family’s health and the quality of your community’s water resources. Also, law requires it for most homeowners. Failed systems may result in costly property damage and decline of your property value. When the time comes to sell your property, it will be critical that your septic system has been maintained properly and that it is working properly. Proper operation and maintenance of your septic system can have a significant impact on how well it works and how long it lasts.

Q: How Often Do I Need To Pump My Septic Tank?

A: The answer depends on how much you properly care for as well as use your system. For an average family of four, we typically recommend pumping every 3 to 5 years. The short answer is you should pump your tank whenever it needs it (i.e., when the sludge and scum levels reach 30% of the tank’s capacity). Pumping frequency depends on many different factors including the size of the septic tank, household practices, and water usage. Since there is so much variability in these factors, regular inspection is recommended to determine the condition of your septic system. Contact us today to help to determine when pumping is needed for your system. FloHawks can help you with a personalized maintenance program.

Q: When You Pump My Tank, Will You Make A Mess Of My Yard?

A: No. Our trucks are equipped with a couple hundred feet of hose so that we can pump your tank from the driveway or side of the road. When we dig up the cover to your tank we will put the grass off to the side and then put the dirt in a separate pile. When we are done, we will carefully replace the dirt with the sod back on top.

Q: How Much Does Septic Tank Pumping Cost?

A: It depends. Not every septic tank or system is the same so there is a great deal of variability. Generally, it will depend on how many tanks you have, where your system is located, and how accessible it is. Call us at 1-800-FloHawks or contact us today for a free quote. In just a few minutes we can ask you a couple of questions and provide you with a quote right over the phone. We offer flat rate pricing for residential services. Some questions that we will ask to determine the costs are:

  • Do you know where you tank is located or have an as-built of the system?
  • Is it accessible (i.e., located and uncovered)?
  • How many tanks are there?
  • Where are they?
  • Has the system been remodeled?
  • When is the last time it was serviced?

Plan ahead! Call to get your tank pumped before family reunions, weddings, and other special occasions to ensure that the system performs at its peak for you and your guests. Remember: You can never get your septic tank pumped too often. Many people do not get it pumped frequently enough.

For nearly 40 years, FloHawks has been a leader in the plumbing and septic industries and regularly trucks more than a million gallons of waste a month. Headquartered in the Puget Sound area, we proudly service commercial and industrial customers in King, Pierce, Kitsap, Thurston, and Mason counties. Our specialty is anything that involves septic or water going in or out of a home or business. Our trained professionals are fully licensed, bonded, and insured. Please contact us online or call us at 800-444-2371. Your doody is our duty!

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.