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Prevent Your Pipes from Freezing this Winter

Prevent Your Pipes from FreezingWashington residents know that our colder winter months make the pipes outside of our homes vulnerable to freezing. As the temperature drops outside you need to be prepared to prevent frozen pipes inside.

Water expands as it freezes, putting tremendous pressure, stress, and strain on whatever is containing it, including metal and plastic pipes. No matter the “strength” of your plumbing system, expanding water can cause pipes to crack, leak, or worse – break and burst.

Pipes at the greatest risk of freezing are those that are exposed to severe cold like outdoor hoses, swimming pool supply lines, water sprinkler lines, and pipes in unheated areas like basements, crawl spaces, attics, garages, or kitchen cabinets.

The good news is that you can prevent freezing pipes, water damage, and the costly repairs that go with them! To prevent this from happening to you, FloHawks has a few tips to keep your water flowing this winter.

    1.Know Your System.
    Every residential plumbing system is different – knowing how yours is set up will save you headaches down the road. Do you know where your main water shutoff valve is located? If you experience burst pipes, shutoff the main water valve immediately to minimize the damage. Do you have pipes in an attic? Does your home have a crawl space? If so, you may need to take extra precautions to insulate your pipes from the cold.

    2.Keep Your Pipes Warm
    Keep Your Pipes WarmSubfreezing temps are widely unpleasant for almost everything, including your plumbing. Consider protecting them from the elements by wrapping or insulating your pipes, particularly those near outside walls, under the house, or in the attic. You can use a variety of items available at your local hardware store. Options include pipe sleeves, heat tape, heat reflector lamps, and heating cables. We would like to remind you to never use open flame devices such as a blowtorch, kerosene, or propane heater!

    3.Let the Heat In
    You can let the heat in by opening up the kitchen and bathroom cabinet doors under your sinks to allow the warmer air in your home to circulate around the plumbing. Since these are areas commonly used for storage of cleaning products, FloHawks would like to remind you to move any harmful cleaners and household chemicals up out of the reach of children.

    4.Turn Your Water Off if Going Out of Town
    Keep an Eye on the Water PressureIf you are traveling for the holidays or will be away from home for a few days, you can avoid frozen pipes by shutting off the main water valve and draining the water in the pipes before you leave. While you are away, keep the thermostat at a reasonable temperature to make sure all areas in your home are kept above freezing.

    5.Keep an Eye on the Water Pressure
    Inconsistent water pressure can be a sign of an existing plumbing problem and might mean that your pipes are more at risk to have freezing problems. Keep an eye on your water pressure to ensure that your pipes are safe and sound. When frozen pipes burst, there is a splashing, hissing, or a thumping noise. There may be an accompanying odor caused by the water damage. If you wake up after a cold night and nothing is coming out of your faucet, call a professional plumbing expert like FloHawks immediately.

FloHawks Can Help

Give us a call today at (253) 446-8485 to schedule an appointment or use our online tool to schedule an appointment that best fits your schedule.

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OUR SERVICES

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.