STATE CONTRACT INFORMATION
CAREERS
The FloHawks logo embodies strength and reliability in Washington State's King and Pierce County. A fierce hawk, rendered in bold red, white, and blue, symbolizes the company's swift and precise plumbing services. The bird's piercing gaze and outstretched wings convey a sense of vigilance and readiness to tackle any plumbing challenge. The patriotic color scheme not only represents the company's American roots but also evokes trust and professionalism. The logo's clean lines and modern design reflect FloHawks' commitment to cutting-edge plumbing solutions. This powerful visual identity serves as a beacon for homeowners and businesses seeking dependable plumbing expertise in the Pacific Northwest, promising prompt and efficient service with the precision of a hawk's flight.

1-800-FLOHAWK

SERVING THE PNW & SURROUNDING AREAS - 24/7 Emergency Service

Why is my toilet leaking at the base?

Toilet LeakIf there is water around the base of your toilet, you likely have a toilet leak. Stop using the toilet immediately because the water that has leaked onto your floor is from the used water in your toilet bowl. Not only can this water damage your flooring and cause mold if left sitting for a long period of time, but it can also create a health hazard in your bathroom if not cleaned up thoroughly with disinfectant after the leak is fixed.

You may be able to fix the leak yourself by tightening the toilet’s tee bolts and/or replacing its wax ring:

Tightening Tee Bolts
    At the base of your toilet, you will see the plastic caps which cover the tee bolts that hold your toilet in place. If these become loose or broken, the toilet’s seal may break and may become the source of a leak. If they are loose, position your toilet so it is centered and level, and then tighten the bolts. If you are unable to tighten them, the bolts may need to be replaced.
Replacing The Wax Ring
    If your tee bolts are tight but you still have a leak at your toilet’s base, you may need to replace its wax ring. First, take a photo of your toilet’s base. Then visit your local hardware store and ask for help to identify the ring you need.

    When you are ready to replace the ring, shut off the water flow to your toilet using the valve located behind it. Flush the toilet to remove as much water in the bowl as possible. Then, place a bucket under the valve to catch any overflow that may happen when you unscrew the nut holding the valve in place. Next, remove any remaining water from the toilet’s base by plunging it a few times.

    The next step is to unscrew the toilet’s water supply line and remove the tee bolts from the floor so that the toilet can be lifted and moved. Once you set the toilet down on its side, you can easily remove its wax ring and any accompanying residue before placing the new ring over the toilet’s flange. Secure the tee bolts in place and put your toilet back in its place.

Reinstalling Your Toilet
    Once the toilet is in the correct place, push it onto the wax ring so that it seals. Tighten the tee bolts, reconnect your water line, and turn the valve back on. Flush the toilet to test for any leaks. Caulk around the toilet’s base as a best practice to ensure that water from elsewhere in the bathroom doesn’t get under its base and cause odors and mold.

FloHawks Can Help

We know that toilet leaks present an immediate challenge that must be handled quickly and professionally. With years of experience, the FloHawks team of professionals is ready to assist with your plumbing needs. To have your peace of mind restored and your toilet professionally repaired, give FloHawks a call anytime at (800) 356-4295 or use our convenient Schedule Your Service tool, which allows you to set an appointment that fits your schedule.

Share This Post

OUR SERVICES

The image features a custom icon representing residential services, likely incorporating elements such as a house, tools, or a faucet to signify home-related services like plumbing, septic, or water heating. The icon is designed to be simple and easily identifiable, helping users quickly locate information about services tailored to homeowners. This image is particularly relevant for residents of Washington State, especially in King and Pierce County, who are looking for reliable, expert services to maintain and improve their homes. The visual underscores the company’s commitment to providing high-quality residential services, from routine maintenance to emergency repairs. It emphasizes the company’s dedication to ensuring homeowners receive professional, dependable care for their plumbing, septic, and tankless water heater needs, contributing to the comfort and safety of their homes.
The image features a custom icon representing drain cleaning services, likely incorporating elements such as a drain pipe, water flow, or a cleaning tool to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, guiding users to information about professional drain cleaning. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who may encounter clogged or slow drains and require expert assistance. The visual highlights the company’s expertise in efficiently clearing and maintaining drain systems, preventing blockages and ensuring smooth water flow. It emphasizes the company’s commitment to providing thorough, high-quality service, helping customers avoid the inconvenience and potential damage associated with clogged drains, and ensuring the long-term functionality of their plumbing systems.
125 word alt image text for a page of Main Template and the custom icon of water heaters. please include "Washington State for King and Pierce County
The image features a custom icon representing industrial plumbing services, likely incorporating elements such as pipes, wrenches, or factory symbols to convey the specialized nature of these services. The icon is designed to be straightforward and easily recognizable, indicating a focus on heavy-duty plumbing solutions tailored to industrial settings. This image is particularly relevant for industrial facilities in Washington State, especially in King and Pierce County, that require expert plumbing services for large-scale operations. The visual underscores the company’s expertise in managing complex industrial plumbing systems, emphasizing their capability to handle the demands of industrial environments. It highlights the company’s commitment to providing reliable, high-quality service, ensuring that industrial clients receive the specialized support they need to maintain efficient and effective plumbing systems.
The image features a custom icon representing commercial services, likely incorporating elements such as buildings, tools, or machinery to signify the scope of professional services offered to businesses. The icon is designed to be clean and recognizable, making it easy for users to identify the commercial services section of the page. This image is particularly relevant for businesses in Washington State, especially in King and Pierce County, seeking specialized plumbing, septic, or tankless water heater services. The visual highlights the company’s expertise in handling large-scale and complex commercial projects, emphasizing their capability to meet the unique needs of commercial clients. It reinforces the company’s commitment to providing reliable, high-quality service to businesses in the region, ensuring efficient and professional solutions tailored to commercial environments.
The image features a custom icon representing septic services, likely incorporating elements such as a septic tank, water droplet, or drainage pipe to signify the specialized nature of these services. The icon is designed to be clear and easily recognizable, making it simple for users to identify the septic services section of the page. This image is particularly relevant for homeowners and businesses in Washington State, especially in King and Pierce County, who need reliable septic system maintenance, repair, or installation. The visual highlights the company’s expertise in handling all aspects of septic systems, from routine inspections to emergency repairs. It emphasizes the company’s commitment to providing thorough, high-quality service, ensuring that customers’ septic systems operate efficiently and effectively, preventing costly issues and ensuring long-term reliability.

Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.