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How to Protect Your Water Heater This Winter

The frigid temperatures of winter along the western seaboard can put many of your home’s plumbing components in jeopardy. When water freezes, it expands and destroys pipes. Burst pipes can cause a plumbing emergency, but there is yet another component that you have to be mindful of — your home’s water heater.

Take Added Precautions to Protect Your Water Heater in the Winter

Just like freezing water can wreak havoc on your home’s pipes, it can do the exact same thing with your water heater. If your water heater is not properly insulated from the freezing cold temperatures of the outdoors, the water left inside can expand and cause internal damage. This is more than just an inconvenience — you could be left to foot the bill for a new water heater. Luckily, you can take proactive measures to avoid this fate.

Protect Your Tankless Water Heater

If your home is equipped with a tankless water heater, you have to be mindful of any time excess water is left behind in the unit. When water is left to pool behind, it can freeze, expand and cause damage to the unit. The following are some ways that you can provide your tankless water heater with the protection it needs throughout the winter:

  • Insulate all pipes to avoid freezing
  • Completely drain the heater if you are not going to use it for a prolonged period of time
  • Always keep it plugged in so the freeze protection system can operate
  • Install the heater in a warm spot

If you are too late, and you have sustained damage to a tankless water heater, connect with the team at [company_name] for repair or replacement services.

What to Do With Your Tank Water Heater Over the Winter

Many of the same concepts associated with protecting your tankless water heater apply to the tank variety. Insulating both internal and external pipes not only helps you avoid burst pipes, but it also provides for better energy efficiency. You’ll want to insulate the actual tank, too, if it isn’t already (most new tank water heaters are).

Start each winter season off with a thorough inspection by a licensed professional. And, if you’re going to be out of your home for a long time, consider draining the tank to avoid freezing. Also, with a tank water heater, make sure that both the intake and exhaust vents are completely cleared. It’s important to check them each year.

Connect With Us for Your Water Heater Needs

Installing, repairing and maintaining tankless and tank water heaters is work that should be reserved for trained professionals. If you have water heater needs, contact the experienced staff at [company_name]. We have various offices in western Washington. Besides water heaters, we offer drain cleaning, septic tank services and pipe repairs to Seattle and the surrounding areas.

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Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

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Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

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Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

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Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

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A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

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Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

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Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.