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The FloHawks logo embodies strength and reliability in Washington State's King and Pierce County. A fierce hawk, rendered in bold red, white, and blue, symbolizes the company's swift and precise plumbing services. The bird's piercing gaze and outstretched wings convey a sense of vigilance and readiness to tackle any plumbing challenge. The patriotic color scheme not only represents the company's American roots but also evokes trust and professionalism. The logo's clean lines and modern design reflect FloHawks' commitment to cutting-edge plumbing solutions. This powerful visual identity serves as a beacon for homeowners and businesses seeking dependable plumbing expertise in the Pacific Northwest, promising prompt and efficient service with the precision of a hawk's flight.

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Toilet Leaks and Repairs: How to Fix Common Issues

When Your Throne Isn’t Working Like Royalty

A toilet that’s leaking, clogged, or just plain stubborn is more than an inconvenience; it can lead to water damage, higher utility bills, and some unpleasant bathroom drama. At FloHawks, we’ve seen it all, and we’re here to walk you through the most common toilet issues and how to fix them.

Plunging a clogged toilet

1. Toilet Leaking at Base

If you notice water pooling around the bottom of your toilet, you may have a worn-out wax ring or loose bolts.

What to do: 

  • Turn off the water supply.

  • Mop up the area and check for cracks in the toilet bowl.

  • If it’s the wax ring, the toilet will need to be lifted and reseated. A job some confident DIYers tackle, but many homeowners call us for (it’s heavy, messy work).

2. Blocked Toilet

Whether it’s a mystery blockage or too much toilet paper, a clogged toilet can grind your day to a halt.

Quick tips:

  • First, try a plunger. Make sure it’s the right type (flange plungers work best for toilets).

  • Avoid flushing repeatedly; it can cause overflow.

If the blockage won’t budge, the problem may be deeper in the drain line.

3. Toilet Clogged, Plunger Not Working

When the plunger’s a no-go, it’s time to bring out the big tools.

Options include:

  • A toilet auger (closet auger) to break up stubborn clogs.

     

  • Calling us, especially if you suspect a larger sewer line issue.

    Pro tip: Don’t reach for chemical drain cleaners! They can damage pipes and harm your septic system.

When to Call FloHawks

Some toilet repairs are quick DIY fixes. Others… not so much.

Call us if:

  • Water is still leaking after a wax ring replacement.

     

  • You’re dealing with repeated clogs.

     

  • You suspect a sewer line problem.

Your Local Plumbing Experts

From a toilet leaking at the base to a clogged drain that just won’t clear, FloHawks’ licensed plumbers bring fast, reliable service to get things flowing again. We’ve been helping homeowners across the Pacific Northwest for decades. No leaks, no clogs, no worries.


Call today or book online for expert plumbing service you can trust: (253) 499-8855

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Isaiah Taylor

Service Advisor

Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.

Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.

At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.

Kevin Elbert

Service Advisor

Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.

Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.

In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.

Stephen Redford

Service Advisor

Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.

Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.

Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.

Janie “J” Kirkland

Service Advisor Assistant

Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.

J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.

Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.

Carl Evanson

Service Advisor

A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.

Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.

When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.

Luke Schneider

Service Advisor Assistant

Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.

Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.

When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.

Crystal Lyons

Service Advisor Assistant

Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.

Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.

Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.