Essential Grease Trap Maintenance Tips for Businesses
When it comes to plumbing, few things cause more headaches (or smells) than a neglected grease trap. Routine grease trap cleaning is one of the
When it comes to plumbing, few things cause more headaches (or smells) than a neglected grease trap. Routine grease trap cleaning is one of the
Winter in Washington can be unpredictable. From heavy rain to snow and ice, your home’s electrical system can be put to the test. Taking a
When a clogged sink or leaky pipe pops up, many homeowners grab their toolbox and attempt a quick fix. While it’s tempting to try and
In the Pacific Northwest, where chilly mornings and rainy seasons are the norm, a reliable water heater is essential for all homes. However, did you
A sewer backup is one of the most costly plumbing issues a homeowner can face. During this problem, wastewater flows back into your home instead
At FloHawks, your family’s safety is our top priority. While we’re known across the Puget Sound for our plumbing and septic services, we also provide
One of the most common signs your drain is clogged or blocked is if you have a slow-draining bathtub. Whether it’s hair, dirt, or other
If you’ve ever dealt with a clogged drain, you’ve probably heard a lot of DIY advice about how to fix it. But not all drain
It’s very important to understand how a septic drain field works for your home to run efficiently and smoothly. A well-maintained drain field extends the
Common Bathroom Plumbing Issues and Their Solutions Bathrooms are essential spaces in every home, but they are also prone to a variety of plumbing issues
Water, essential to all life on Earth, is not only necessary for hydration but also plays a crucial role in everyday tasks and overall health.
Plumbing is a key part of any home, and keeping it in good condition can save you time and money. Choosing to upgrade different parts
These days, as droughts become more common, water conservation is the responsibility of every homeowner in Puyallup. However, not every homeowner knows the best ways
Touchless faucets are an excellent way to enhance your home in Tacoma and improve the overall experience of using your sink. Not only do they
If your water heater has been in service for a few years, consider flushing it. Flushing a water heater can improve its efficiency and extend
Dealing with a clogged toilet is never fun. The good news is that there are a few tricks you can use to help when your
Cutting back on water use in your home will help save you money and put less strain on your plumbing system. Water conservation is also
As their name implies, grease traps are designed specifically to trap fats, oils, or grease (FOG) before they can go down the drain and enter
Numerous septic tank chemical additives products are readily available in the marketplace today. Manufacturers claim that these additives are designed to “rejuvenate” bacterial populations living
After heavy rain, septic problems can be common. Significant rainfall can quickly flood the ground around the soil absorption area (drainfield) leaving it saturated and
If your garbage disposal isn’t turning on, is jammed, or is otherwise not working, there are a few things you can do before calling a
Nobody wants to deal with a plumbing issue during the holidays, as it’s time to decorate and spend time with family and friends. If you’re
Earlier this year, we talked about some of the reasons why your drain field might flood. As we get into the rainy season, it is
Hydro jetting is a cleaning process for the plumbing in your home. It uses pressurized water to clean everything out of the pipes by forcing
When you have a problem with a drain in your home, it’s best to turn to a drain cleaning expert to fix it. Even a
A backed-up sewer can cause a disaster in your home. It can result in raw sewage pooling in drains, bathtubs, toilets and the basement. Here
Walking outside to see a pool of standing water around your home’s septic drain field is an unpleasant surprise. A flooded drain field can happen
Planting trees around your home can quickly improve the curb appeal of your property. In addition, mature trees can provide a lot of shade that
Service Advisor
Tacoma native Isaiah Taylor has been part of the FloHawks team for four years. As a Service Advisor, he focuses on building strong relationships with customers and making sure they feel confident in the solutions being provided.
Isaiah believes the company’s culture sets FloHawks apart. He appreciates working alongside people who genuinely care about customers and take pride in doing the job right.
At 26, Isaiah is focused on building his career and continuing to grow in the industry. When he’s not working, you’ll likely find him in the gym lifting weights and staying active.
Service Advisor
Born in Olympia and now living in Lacey, Kevin Elbert has spent 11 years serving customers with FloHawks. As a Service Advisor, he is focused on helping homeowners and businesses find solutions when plumbing or septic issues arise.
Kevin’s favorite part of the job is working with customers who need help and finding a path forward that solves the problem. He values being part of a team that takes pride in delivering dependable service when it matters most.
In his free time, Kevin enjoys staying active outdoors. Hiking, camping, fishing, photography, soccer, and travel are some of his favorite ways to spend time when he’s not at work. At home, he stays busy with his four teenagers.
Service Advisor
Stephen Redford was born in Tacoma and now lives in Gig Harbor. With 14 years at FloHawks, he’s built a reputation as both a trusted Service Advisor and a key contributor to the company’s growth and outreach.
Stephen plays a role in business development, trade shows, and marketing while also supporting service operations across multiple areas. He appreciates FloHawks’ unique culture and commitment to customer service, believing the team consistently goes above and beyond what most companies offer.
Outside of work, Stephen enjoys walking, playing golf, and riding motorcycles. He’s married to his wife, Lori, and is the proud father of three children.
Service Advisor Assistant
Janie “J” Kirkland was born in Miami, Florida, and now calls Roy, Washington, home. Despite being newer to FloHawks, joining the team mid-2025, she has already become a valued member of the Service Advisor support team.
J enjoys the strong sense of teamwork at FloHawks and the relationships she has built with the people she works alongside each day. That collaborative spirit helps the team deliver the dependable service customers count on.
Outside the office, J loves spending time outdoors, especially at the beach, as well as making memories with her family. She’s the proud mother of two sons and a grandmother to four grandchildren.
Service Advisor
A Puyallup native who now lives in Spanaway, Carl Evanson has been helping customers at FloHawks for more than 13 years. As a Service Advisor, he brings deep experience and a practical approach to solving plumbing and septic challenges.
Carl takes pride in helping customers find real solutions to their problems. At FloHawks, the philosophy is simple: if water runs through it, the team can handle it, and Carl has spent more than a decade proving that to customers across the region.
When he’s not working, Carl enjoys camping and spending time with his growing family, which includes two grown sons and seven grandchildren.
Service Advisor Assistant
Originally from the Midwest and now living in the Puyallup area, Luke Schneider has spent the past three years supporting the FloHawks service team as a Service Advisor Assistant. His role focuses on logistics and administrative coordination, making sure the details are handled so the team can deliver excellent service in the field.
Luke especially enjoys the moment when everything comes together to solve a customer’s problem. Helping turn a complicated situation into a clear plan and a successful outcome is one of the most rewarding parts of the job.
When he’s not working, Luke loves hosting and entertaining with his wife. Much of their free time is spent with family, often gathered around the table for board games and good conversation.
Service Advisor Assistant
Born and raised in Tacoma and now living in Puyallup, Crystal Lyons has been part of the FloHawks team for four years. As a Service Advisor Assistant, she helps keep operations running smoothly while making sure customers feel supported every step of the way.
Crystal’s favorite part of the job is simple: helping people. Whether she’s assisting the service team behind the scenes or making sure customers get the answers they need, she takes pride in being part of a company that puts people first.
Outside of work, Crystal enjoys camping and spending time with her family. She’s married, and the proud mom of one daughter, and she also helps care for her niece, keeping family at the center of everything she does.